Al Rahmat Fragrances Cancellation Policy
At Al Rahmat Fragrances, we strive to process orders efficiently to get your captivating fragrances to you as soon as possible. This Cancellation Policy outlines the timeframe for order cancellations.
Order Cancellation:
You have the right to cancel your order within 24 hours of placing it. To cancel your order, please contact us promptly at [Insert Email Address] or [Phone Number] (if applicable) with your order number readily available.
Cancellation After 24 Hours:
Unfortunately, we cannot accept order cancellations after 24 hours due to our swift order processing procedures. Once your order enters the processing stage, fulfilling your request becomes difficult.
Reasons Beyond Our Control:
We understand that unforeseen circumstances may arise. If you require a cancellation after the 24-hour window due to an exceptional situation, please contact us immediately. We will assess the situation on a case-by-case basis and strive to accommodate your request whenever possible.
Confirmation of Cancellation:
Once we receive your cancellation request within the 24-hour timeframe, we will confirm the cancellation via email and process a full refund for the order amount. The refund timeline may vary depending on your payment method.
Already Shipped Orders:
If your order has already been shipped before you contact us about cancellation, we are unable to stop the shipment. However, you can refuse the package upon delivery. In such cases, please contact us to initiate the return process as per our Returns & Exchanges Policy (link the policy here).
Contact Us:
For any questions or clarifications regarding our cancellation policy, please don’t hesitate to reach out to our customer service team at [Insert Email Address] or [Phone Number] (if applicable). We’re happy to assist you.
Thank you for your understanding!